Coordination of Logistic Service Supply Chain

Question: Discuss about the Coordination of Logistic Service Supply Chain. Answer: Introduction: Treetop Forest Products Ltd is a well known sawmill operation company in British Columbia. This is a thirty years old company which has been recently updated five years ago. The main operation of this company is to cut the logs and make them into building grade timbers. The main departments of this company are boom, sawmill, planer, packaging shipping and maintenance. These departments work in different shifts. Treetop has won a lot of awards from its agents for the good quality of the packaging. But in recent two years, the company is getting complaints about the low quality of packaging and for this reason loosing the permanent customers. There are some reasons for this decline. The reasons are discussed below. According to the given details in the case study, the company has one general manager and 16 supervisors to supervise the overall operation of the factory. As it is given that there is different shift timing for different departments, each department has a supervisor for each shift. But the packaging department has no specific supervisor. The packaging department operates in two shifts i.e. morning shift and afternoon shift. The planer supervisor supervises the morning packaging shift and the sawmill supervisor supervises the afternoon packaging shift. On the other hand, the packaging department is situated in a different building from the other departments. For this reason, the responsible supervisors come to supervise the work of the packaging department very often. This is the major reason contributing to the decline of the packaging quality of the products (Arashpour et al. 2015). In a factor, there should be a constant supervising over the works of the labors. If the supervisor is around, the workers will do their job properly as they know that the supervisor is watching them. The absence of the supervisor in the packaging department has made the workers inefficient. They know that the supervisor is not going to come to supervise their work. Thats why they have started taking long lunch breaks and long tea breaks. These long brakes result in large amount backlog of finished products. The amount of backlog in afternoon shift is more than the morning shift. The reason is the distance of packaging department from the sawmill department. The distance of sawmill department is the highest from the packaging department. Due to this reason, the sawmill supervisor hardly visits the afternoon packaging shift and the workers take long brakes, do not do their efficiently take unofficial early leaves from the shift. All these reasons contribute to the increase of backlog finished goods in the afternoon shift. Workers from morning shift leave the backlogs for the afternoon shift; but in originally, the amount of work done in the afternoon shift is far less than the morning shift and the amount of backlogs are increasing in compounded manner (Cabitto, Lambruschini and Raggio 2015). The planner and sawmill department of the company has witnessed an increase in productivity in recent years where the boom, shipping and maintenance departments are on a stable growth. However, the packaging department has faces decline in production. For this reason, Treetop has taken some strategies. They have started overtime shifts on Saturdays and also overtimes before and after the shift time. They have also employed more workforces in the packaging department. But as per their recent time and motion analysis, all these measures have gone into vain as there is no improvement in the current situation. The situation as become worst. According to the company report, the extra 10% workforce accounted for 85% of the overtime wages, but the backlog is increasing in the same manner. The same reason is responsible for these damages (Liu, Xie and Xu 2013). The workers are getting more wages as overtime, but they are doing the same proportion of job as before, even less due to the lack of supervision. The par time workers who are employed in the packaging department are developing the same kind of habits. Another reason is the symptom is the lack of tendency to take corrective measures (Wei and Si 2013). As per the case, the supervisors know that the workers of packaging department are not doing their jobs properly; taking ling brakes early leaves, but still they are not informing the general manager of the company (Yu et al. 2014). From the above discussion, it can be said that the main reason contributing to the problem is the lack of supervision in the packaging department. On the other hand, the carelessness of the supervisors adds fuel to the issue. They all now the reasons for the problem, but still they are not taking any steps to correct it. As a result, the company is suffering from financial losses and loss of customers (PÅ‚aska, Cechowicz and Wolszczak 2013). References Arashpour, M., Wakefield, R., Blismas, N. and Abbasi, B., 2015. Quantitative Analysis of Rate-Driven and Due DateDriven Construction: Production Efficiency, Supervision, and Controllability in Residential Projects.Journal of Construction Engineering and Management,142(1), p.05015012. Cabitto, A., Lambruschini, P. and Raggio, M., 2015, May. Embedded system for supervision analysis and control of photovoltaic power plants. InSPIE Microtechnologies(pp. 95172M-95172M). International Society for Optics and Photonics. Liu, W.H., Xie, D. and Xu, X.C., 2013. 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